After-sale service


hetaida


Using help

400-836-9986

Technical support

13926554292

After sales call

13926554292


This product (suitable for infrared thermometer, ear thermometer and other temperature measuring instruments) can enjoy a one-year free warranty and lifelong maintenance with the purchase invoice from the date of purchase.

Batteries and packaging are not covered by the warranty.

For the following damages caused by users, please forgive our failure to provide free warranty service:

1) Failure caused by unauthorized disassembly or modification of products;

2) Fault caused by accidental falling during use or handling;

3) Failure caused by failure to operate according to the correct instructions in the manual;

4) Failure caused by lack of reasonable maintenance;

When asking for free warranty service, you must hold a warranty card with the date of purchase and the seal of the purchasing dealer (including the name and address of the dealer). Please be sure to ask the dealer to sign the warranty card when purchasing this product.

Repair services beyond the scope of warranty will be charged according to the corresponding regulations.

When asking for free warranty service, please take this product to our local distribution points for repair.



Attachment: after sales warranty card.........................................................................................Download


The right of final interpretation belongs to Dongguan Zhenhai Electronic Technology Co., Ltd



Service tenet

infrared thermometer

Return goods without reason within seven days

infrared thermometer

No reason to change in 15 days

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Free technical support

infrared thermometer

24-hour service response




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